In an effort to spend more time customer facing and less time meeting internally, you may want to consider a proven approach to conducting highly productive meetings.
When you follow this approach you will realize these outcomes:
· Fewer meetings
· Shorter and more productive meetings
· Greater team alignment
No surprise to START WITH WHY. You need to answer the following questions at the beginning of each meeting:
· Why are we here? What problems are we trying to solve?
· What results are we trying to achieve? What would good look like?
· Who should attend? Who may be most impacted?
· Finally, what decision or action do we want as a result of this meeting?
Whoever calls the meeting needs to be responsible for addressing these questions. If not, it’s the collective responsibility of the meeting participants to ask and answer these questions. If you find that you can’t answers the questions, then you’re probably not prepared to have a highly productive meeting.
Meet to discuss and decide. Otherwise you will have yet another great discussion on the same topic with no definitive outcome.