As leaders, we spend a significant amount of time analyzing data to help us make more informed decisions. In fact, much of our day-to-day activity is based on logic and reasoning – our Intelligence Quotient (IQ).
If it was only that simple. Because virtually every interaction we have throughout the work day involves others, in addition to using our IQ we also need to also to be aware of and manage our emotions and the emotions of others – Emotional Quotient (EQ).
EQ is a proven predictor of performance in the workplace and the strongest driver of leadership and personal excellence. According to research conducted by Travis Bradberry and Jean Greaves in their book Emotional Intelligence 2.0, 90% of high performance have high EQ’s. Furthermore, they quoted that people with high EQ’s “make more money” than people with low EQ’s.
The good news is that EQ can be developed over time with intentional practice. It starts with self-awareness and follows with situational/social awareness which includes observing others, inquiring into their emotional states, developing active listening skills and empathy.